To minimize support questions, you can add & edit the questions that your audience might have pertaining to the App FAQ. So your audience can find the answer to his question without calling or emailing you. The FAQs are available for your customers at any time and on any platform.
Keep These FAQs updated in the creator and you will face the minimum questions from your audience. Furthermore, this can also be used to explain common FAQs related to other parts of your business.